Shipping and payment


Delivery
Delivery takes place within Germany with DHL. Unless otherwise stated in the product description, all items offered are ready for dispatch immediately.

Deliveries abroad
We also deliver abroad. Please note that any costs incurred are to be borne by you alone. If the delivery is made to non-EU countries, tax claims must be settled by you. Customs costs, export declarations etc. are not covered by us. We do not accept cheques from abroad. 

Shipping method
The products from our range are sent by post or courier, e.g. DHL.
For larger volumes and quantities, we commission a forwarding agent. 

Shipping costs
From an order value of € 20,- we ship within Germany free shipping!

Within Germany: €3.95

Other countries outside Europe 
The shipping costs are displayed in the shopping basket after selecting the country of delivery.
 

Deliveries to non-EU countries
Deliveries to non-EU countries are subject to additional duties, taxes and fees. You can find more information on customs duties, for example, at http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and on import sales tax at http://auskunft.eztonline.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do

Important note
Despite all care, damage may occur during transport. In this case, we will of course refund the damaged items free of charge. Transport damage must be reported to the supplier immediately upon receipt of the goods. Please  subsequently inform us of any transport damage that you discover. We thank you for your understanding and cooperation.

Payment
Payment can be made by credit card, instalment purchase, Paypal, instant bank transfer and purchase on account.
  • Credit card, 3D Secure
    Your credit card will be charged at the time of ordering. 
  • Paypal
    The amount will be debited from your Paypal account as soon as you have made the payment. 
  • Purchase on account, convenient payment thanks to 14 days payment term.
  • Purchase in instalments, pay conveniently in up to 24 monthly instalments.
  • Purchase by instant bank transfer