Payment / Dispatch
Delivery within German borders will be carried out by DHL. Unless stated in the product description, all offered items are ready for immediate transit.
Delivery to foreign countries
We also ship to foreign countries, but only against cash in advance, PayPal or credit card. Please note that you will be responsible for any incurred costs of the payment transfer. Should your delivery take place in non-EU countries, you will have to arrange all tax claims by yourself. We will not take any responsibility for customs, export declarations etc. Please note that due to high bank charges, we cannot accept foreign cheques.
Your order will be processed directly after reception. We are permanently working on improving our logistics to even shorten delivery times. We are engaged to dispatch goods that have been ordered until 1:30 p. m. on the same day.
Mode of Dispatch
All products from our range will be sent via postal mail or courier such as DHL. For larger quantities, we will contract a forwarding agency for shipment.
Germany: € 2.95
Orders exceeding € 20 will be dispatched free of charge within Germany
Cash on delivery (only possible within Germany): € 9.50
European and Non-European countries:
The shipping costs will be shown after selecting your country.
Despite our best efforts, items may be damaged during transit. Should this be the case, we will naturally refund the damaged product free of charge. Any complaints regarding damage caused in transit must be reported immediately on receipt to the delivery agent. Afterwards please inform us about the transport damages. Thank you for your help and understanding.
Payment will be made by credit card, PayPal, buy on account.
If orders are placed from abroad, payment will be made by PayPal or credit card.
- Credit card, 3D Secure
The credit card account will be debited in the moment when we dispatch the goods.
Your PayPal account will be charged as soon as you have executed the payment.